Privacy Policy
LAST UPDATED: SEPTEMBER 29th, 2029
This Privacy Policy (this “Policy”) of Eternity Tech, Inc., a Panama corporation (“we,” “us,” “our,” or words of similar import), describes how and why we might collect, store, use, and/or share (“Process”) your information when you use playeternity.io, its respective subdomains, web applications, mobile applications, and all associated websites linked thereto by us (together with any materials and services available therein, and any and all successor Site(s) or application(s) thereto, collectively, the “Site”).
Applicability of This Policy
Read this Policy to understand your privacy rights and choices in connection with your use of the Site. If you do not agree with the terms of this Policy, do not use all or any portion of the Site. If you still have any questions or concerns, please contact us at [email protected].
What We Collect
When you use the Site, we may collect the following types of information:
- Contact Information, such as your name, email address, mailing address, physical address and country information.
- Financial Information, such as your Ethereum network address, cryptocurrency wallet information, transaction history, transaction data and associated fees paid.
- Transaction Information, such as the type, volume, and timing of transactions you consummate using the Site.
- Correspondence, such as your feedback, any questionnaire or survey responses you provide, and information you provide to our support teams, including via any help chat or any of our social media messaging channels.
- Online Identifiers, such as your geo location or tracking details, browser fingerprint, operating system, browser name and version, and IP addresses.
- Usage and Diagnostics Data, such as conversion events, user preferences, crash logs, device information and other data collected via cookies and similar technologies.
- Information We Get from Others. We may get information about you from such other sources as are permitted or required by applicable law, including public databases. We may combine the information we obtain from such sources with the information we obtain from the Site in order to comply with our legal obligations and limit the use the Site in furtherance of fraudulent or other illicit activities.
- Information from cookies and other tracking technologies. We may use cookies, web beacons, and similar technologies to record your preferences and our interactions with you, and to track your use of the Site. Such information may consist of internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, device information, date or time stamp, and clickstream data. We may combine this automatically collected log information with other information we collect about you. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, please note that some parts of the Site may not function properly.
How We Use Information
We use your information (i) in accordance with your instructions, (ii) in accordance with any applicable terms in our Terms of Use, and (iii) as required by applicable law. We may also use such information as follows:
- Providing Services and Features. We may use the information we collect to provide, personalize, maintain, and improve the Site, including using such information to:
- operate, maintain, customize, measure, and improve the Site, and manage our business;
- create and update user accounts;
- assist with transaction processing;
- send information, including confirmations, notices, updates, security alerts, and support and administrative messages; and
- create de-identified or aggregated data.
- Safety and Security. We may use your information to help maintain the safety, security, and integrity of the Site, including using such information to:
- investigate, deter, and protect against fraudulent, unauthorized, or illegal activity;
- monitor and verify identity or Site access;
- combat spam, malware or security risks;
- perform internal operations necessary to provide or maintain the Site, including to troubleshoot software bugs and other operational problems;
- enforce any of our agreements with third parties, and address violations of our Terms of Use; and
- comply with applicable security laws and regulations.
- Customer Support. We may use information we collect to provide customer support, including to:
- direct questions to the appropriate customer support person;
- investigate and address user concerns; and
- monitor and improve our customer support responses and processes.
- Research and Development. We may use the information we collect for testing, research, analysis, and product development to improve your experience. This helps us to improve and enhance the safety and security of our Services, improve our ability to prevent the use of our Services for illegal or improper purposes and develop new features and products relating to our Services.
- Legal and Regulatory Compliance. We may verify your identity by comparing the personal information you provide against third-party databases and public records. We may use the information we collect to investigate or address claims or disputes relating to use of our Services, or as otherwise allowed by applicable law, or as requested by regulators, government entities, and official inquiries.
- Direct Marketing. We may use the information we collect to market our Services to you. This may include sending you communications about our Services, features, promotions, surveys, news, updates, and events, and managing your participation in these promotions and events. If you do not want us to send you marketing communications, please opt out by selecting “unsubscribe” to any marketing email sent by us or by contacting us at [email protected].
How We Share and Disclose Information
We may share your information in the following circumstances:
- With Your Consent. For example, you may let us share personal information with others for their own marketing uses. Those uses will be subject to their privacy policies.
- To Comply with Our Legal Obligations. We may share your information: (a) to cooperate with government investigations; (b) when we are compelled to do so by a subpoena, court order, or similar legal procedure; (c) when we believe in good faith that the disclosure of personal information is necessary to prevent harm to another person; (d) to report suspected illegal activity; or (e) to investigate violations of our Terms of Use, agreements for other products or services, or any other applicable policies.
- With Service Providers or Other Third Parties. We may share your information with service providers or other third parties for the purpose of facilitating our business and compliance operations, such as our marketing and our technology services.
- During a Change to Our Business. If we engage in a merger, acquisition, bankruptcy, dissolution, reorganization, sale of some or all of our assets or stock, financing, public offering of securities, acquisition of all or a portion of our business, a similar transaction or proceeding, or steps in contemplation of such activities, some or all of your information may be shared or transferred, subject to standard confidentiality arrangements.
- Aggregated or otherwise De-identified Data. We may share aggregated or otherwise anonymized data with other persons for their own uses.
Data Retention
To view or update your information, contact us at [email protected]. We store your information throughout the life of your use of the Site and thereafter.
Security
We maintain administrative and technical safeguards designed to protect the personal information we maintain against unauthorized access or disclosure. We also require our third-party service providers to have appropriate safeguards.
However, no system can be completely secure. Therefore, although we take steps to secure your information, we cannot guarantee that your information, searches, or other communication will always remain secure. You are responsible for your use of the Site relating to any of your Ethereum network addresses or cryptocurrency wallets.
Age Limitations
To the extent prohibited by applicable law, we do not allow use of the Site by anyone younger than 18 years old. If you learn that anyone younger than 18 years old has unlawfully provided us with personal data, please contact us at [email protected] and we will take steps to delete such information, close any such accounts, and, to the extent possible, prevent the user from continuing to use the Site.
Changes to This Policy
If we make any changes to this Policy, we will update the date first set forth above (opposite “LAST UPDATED”).
Online Tracking Opt-Out Guide
Like many companies online, we may use services provided by Google and other companies that use tracking technology. These services rely on tracking technologies—such as cookies and web beacons—to collect, directly from your device, information about your browsing activities, your interactions with websites, and the device you are using to connect to the internet. There are a number of ways to opt out of having your online activity and device data collected through these services, which we have summarized below:
- Blocking cookies in your browser. Most browsers let you remove or reject cookies, including cookies used for interest-based advertising. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. For more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit www.allaboutcookies.org.
- Blocking advertising ID use in your mobile settings. Your mobile device settings may provide functionality to limit use of the advertising ID associated with your mobile device for interest-based advertising purposes.
- Using privacy plug-ins or browsers. You can block our Site from setting cookies used for interest-based ads by using a browser with privacy features, like Brave, or installing browser plugins like Privacy Badger, Ghostery, or uBlock Origin, and configuring them to block third-party cookies or trackers.
- Advertising opt-out tools. You can use the opt-out options set forth below to limit use of your information for interest-based advertising. Note that because these opt-out mechanisms are specific to the device or browser on which they are exercised, you will need to opt out on every browser and device that you use.
- Digital Advertising Alliance: http://optout.aboutads.info
- Network Advertising Initiative: http://optout.networkadvertising.org/
Notice to European Union Residents ("GDPR Notice")
In accordance with the General Data Protection Regulation (the “GDPR”), we are providing this GDPR Notice to European Union (“EU”) residents to explain how we collect, use and share their personal data (as defined in the GDPR), and the rights and choices we offer EU residents regarding our handling of their personal information.
We Process personal data for the purposes described in the section of this Policy under the heading “How We Use Information”. As an EU resident, you have various rights in connection with the Processing of your personal data as follows:
- You have the right to information about your personal data Processed by us and to the following information: (a) the Processing purposes; (b) the categories of personal data being Processed; (c) the recipients or categories of recipients to whom the personal data have been or are being disclosed, in particular recipients in third countries or international organizations; (d) if possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria for determining this duration; (e) the existence of a right to rectification or deletion of your personal data, to restricting the Processing of your personal data or to objecting to such Processing; (f) the existence of a right of appeal to a supervisory authority; (g) if the personal data is not collected from you, all available information about the origin of the data; (h) the existence of automated decision- making and, at least in these cases, meaningful information on the logic involved and the scope and intended impact of such Processing on the data subject; and (i) in the case of the transfer of personal data to a third country or an international organization, on the appropriate safeguards in relation to the transfer.
- You have the right to immediately request the rectification of inaccurate personal data concerning you and, taking into account the purposes of the Processing, the completion of incomplete personal data, by means of providing a supplementary statement.
- You have the right to request the immediate erasure of personal data concerning you and we are obliged to delete this data immediately if one of the following reasons applies: (i) the personal data are no longer necessary for the purposes for which they were collected or otherwise Processed; (ii) you revoke your consent on which the Processing was based under Article 6(1)(a) or Article 9(2)(a) of the GDPR and there is no other legal basis for the Processing; (iii) you object to the Processing pursuant to Article 21(1) of the GDPR and there are no overriding legitimate grounds for Processing or you object to the Processing pursuant to Article 21(2) of the GDPR; (iv) your personal data has been Processed unlawfully; (v) the deletion of your personal data is necessary to fulfill a legal obligation under EU law or the law of the member states to which we are subject; (vi) the personal data have been collected in relation to information society services provided in accordance with Article 8(1) of the GDPR. If we have made personal data public and are obliged to erase personal data in accordance with Article 17(1) of the GDPR, we will take appropriate measures, including technical measures, taking into account the available technology and the implementation costs, to inform controllers who Process the personal data you have requested the erasure by such controllers of any links to or copies or replications of, such personal data.
- The rights in the foregoing paragraph do not apply to the extent that Processing is necessary (A) to exercise the right of freedom of expression and information; (B) to fulfill a legal obligation required for Processing under EU law or the law of the member states to which we are subject; or (C) to assert, exercise or defend legal claims.
- You have the right to request us to restrict Processing if one of the following conditions is met: (1) the accuracy of the personal data is contested by you, for a period of time that enables us to verify the accuracy of the personal data; (2) the Processing is unlawful and you oppose to delete the personal data and instead requests the restriction of the use of your personal data; (3) we no longer need your personal data for the purposes of Processing, but you do need it to assert, exercise or defend legal claims; or (4) you have objected to the Processing pursuant to Article 21(1) of the GDPR pending the verification whether the legitimate interests of our company override your legitimate interests.
- You have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format and you have the right to transmit this data to another controller without hindrance, provided that the Processing is based on a consent pursuant to Article 6(1)(a) or Article 9(2)(a) of the GDPR or on a contract pursuant to Article 6(1)(b) of the GDPR and the Processing is carried out by automated means. When exercising your right to data portability, you have the right to have your personal data transferred directly by us to another controller, to the extent that such transfer is technically feasible.
- You have the right to object at any time, for reasons arising from your particular situation, to the Processing of personal data concerning you which is based on Article 6(1)(e) or (f) of the GDPR, including profiling based on these provisions. We will no longer Process your personal data unless we can demonstrate compelling legitimate reasons for the Processing that override your interests, rights and freedoms or the Processing serves to assert, exercise or defend legal claims.
- You have the right to revoke your consent to the Processing of your personal data at any time. The revocation of consent does not affect the legality of the Processing carried out on the basis of the consent until revocation.
If you wish to assert your rights to information, correction, deletion or restriction of Processing, object to data Processing or revoke your consent to data Processing, please send an email
to [email protected]. If you believe that the processing of your personal information is in violation of GDPR, then you can lodge a complaint with a supervisory authority, in particular in the member state of your habitual residence, your place of work or the place of the alleged infringement.
Additional Disclosure for Our Customers ("Additional Disclosure")
This Additional Disclosure governs our collection, use and sharing of personal information that users provide to us in furtherance of completing transactions in connection with such users’ use of the Site. To the extent there are conflicting provisions between this Additional Disclosure and other sections of this Policy, this Additional Disclosure will govern.
The types of personal information we collect and share can include:
- Contact details, IP addresses, and transaction history
- Cryptocurrency balances and wallets
- Conversion events
Notwithstanding anything to the contrary in this Policy, when you no longer use the Site, we continue to share your information as described in this Additional Disclosure.
Reasons We May Share Your Personal Information
Our users’ personal information needs to be shared to operate certain aspects of the Site and our business. The reasons for which your personal information may be shared, and whether you can limit such sharing of your personal information, include the following:
- Users’ personal information may be shared: (i) to enable the everyday business purposes of the Site, such as order processing, (ii) to enable us to offer our products and services to you, and (iii) in response to orders of courts or other regulatory authorities with proper jurisdiction. You cannot limit this kind of sharing of information.
Users’ personal information will not be shared for: (i) joint marketing with financial companies, or (ii) the everyday business or marketing purposes of any third party (including our affiliates). As used in this Additional Disclosure section, “affiliates” refer to companies related by common ownership or control; and “joint marketing” refers to a formal agreement between nonaffiliated financial companies that together market financial products or services to you.
How Do We Protect Your Personal Information?
Security measures are used to protect your personal information. Such measures include computer safeguards and secured files.
How Do We Collect Your Personal Information?
Your personal information may be collected when you use the Site to complete transactions, or when you deposit or withdraw digital assets using smart contracts accessible via the Site.
Contact Us
Please contact us if you have any questions about this Policy or if you are seeking to exercise any of your statutory rights. We will respond within a reasonable timeframe. You may contact us
at [email protected].